Shipping Policy
At AJsUniqueGifts, we want to ensure that your personalised items reach you in a timely manner. Here is some important information about our shipping and delivery process:
Shipping Location
We are located in Clyde North, Victoria, and all orders are shipped from this location.
Order Processing Time
Once you place an order with us, please allow 3-10 business days for your product to be designed and made. We take pride in creating unique and personalised creations, and this process takes a little time to ensure the highest quality.
If you need your order to be expedited, you can select the Priority Order option during checkout. With Priority Order, your mat will be shipped within 3 business days from the time of ordering. Please note that Priority Order comes with an additional fee.
Delivery Time
Once your order has been dispatched, you will receive a tracking number via email. The delivery time depends on our courier company and Australia Post.
For standard shipping, the estimated delivery time is 2-8 business days. If you choose express shipping, you can expect your door mat to arrive within 1-4 business days.
Shipping Options
Please note: Our standard shipping policy applies to doormats, night lights, and slipmats.
We offer various shipping options to suit your needs:
Regular Shipping: Our standard shipping method, using Sendle or Australia Post, costs $10 for orders under $150 and is free for orders of $150 or more.
Express Shipping: For faster delivery, choose our express shipping option at $20.
Priority Order: If you need your order urgently, our Priority Order option prioritizes your shipment, sending it out with express post within 3 business days for $35.
International Shipping: We currently ship to New Zealand with a flat rate of $25.
Shipping for Car Air Fresheners:
- Standard Shipping: $5
- Express Shipping: $10
- Shipping to New Zealand: $15
At AJsUniqueGifts, we strive to provide you with the best customer experience. If you have any further questions or concerns about shipping and delivery, please don't hesitate to contact our customer support team at enquiries@ajsuniquegifts.com.au. We are here to assist you!